FREQUENTLY ASKED QUESTIONS

What does LCD stand for?

LCD is an acronym for "Liquid Crystal Display"

Can I pick up my order?

Please enter shipping address as 16W281 S. Frontage Road, Burr Ridge, IL 60527 and state in the notes when you would like to pick it up. We will then email or call you when the order is ready for pickup, and there will not be any shipping or handling charge.

Is there a distributor or service center in my area?

Please click on the “Global Distributors & Service Centers” link to get a current listing of our global distributors and service centers.

What do I do if my item does not work or if is damaged, who do I contact?

If you received a defective or damage product you need to contact the service department to obtain a return authorization number (RMA). Service Department 1-800-336-6630.

What is the difference between EGA,CGA and VGA?

CGA Standard resolution 15.7KHZ Horizontal rate (like a TV) EGA Medium resolution 25KHZ Horizontal rate VGA 31.5KHZ Horizontal rate (like a desk top monitor in 640x480 mode). SVGA 35KHZ Horizontal rate and higher (800 x 600 mode).

Where can I find the Warranty Information?